Business Process

Shared Services refer to the clustering of non-core but vital functions like financial operations, procurement, logistics, inventory management, and sales support into centralized units where these units standardize processes and adopt best practices and use technology for achieving operational excellence. Whether it’s procure-to-pay process coordination, customer service, or auditing of financial performance, shared services allow core business departments to focus on strategic objectives while support functions get their projects done quickly, reliably, and accurately.